HI Folks,
I am confused about using WordPress. I have used Typepad before and was using anther third-party blog service, but I had to transition our company blog to a new service.
I chose WordPress. So I signed up and started moving the blog over, which I have done with the help of a contractor. I am finding however that the blog template/appearance is very restrictive. The banner must only be 940x180 or some other fixed and large size. The fonts seem fixed by the template and various other appearance settings are limited as well.
The contractor and people at WordPress are just telling me sorry you can't change the banner. The contractor is also saying I need the paid CSS option, whcih will allow changing the fonts, but even then you can't add plug-ins and so on. For instance, he was going to add this plug-in: http://wordpress.org/extend/plugins/wp-cumulus/screenshots/.
What basic thing am I missing? I thought this was supposed to be one of the top blogging platforms, yet you can't change the banner or freely control basic cosmetic settings? To do this, are you supposed to host the software yourself or sign up for the service in some other way? Or is it just some complex multi-step process of purchasing this option or that and doing lots of work just to do such a basic and obvious thing ascontrol the look of our blog?
I have included a response form one of WordPress' "Happiness Engineers," but found the response very short and unhelpful. So I guess I am not as "happy" as the Happiness Engineers would have me. In fact I am beginning to think WordPress was a bad choice.
Any actual help would be appreciated.
Thanks,
Greg
-----Original Message-----
From: Andrew - WordPress.com [mailto:support@wordpress.com]
Sent: Thursday, August 05, 2010 1:17 PM
To: Greg Milliken
Subject: [WordPress #568067]: Appearance - Banner too large
> We seem to be fixed to one size banner for our blog and it is too
> large. Is there some want to adjust this?
Hi Greg,
The size of your blog's custom header is set by the template files and cannot be adjusted. Let me know if you have any other questions.
Cheers,
--
Andrew
Happiness Engineer
WordPress.com | Automattic